Key Successes
- eDM delivered to > 25,000 GPs
- 11,956 GPs viewed brand message
- Speed to market, engaging doctors in less than 48-hours from campaign sign-off
- Cost per eDM open = $1.50
The Problem to Solve
A leading prescription brand had lost market share following negative publicity. With local key opinion leaders questioning the brand’s efficacy, both medical and consumer media were running hard with the story – eroding prescriber and patient trust. The client needed a powerful tool to support its omnichannel response and quickly turn this around.
“We went with the AusDoc solus eDM because it enabled us to quickly send a dedicated product message to more than 25K GPs that we would otherwise not have had access to.
We were able to communicate our message in a short timeframe, reaching a wider national audience than ever before. This created a greater understanding of our drug and has led to more doctors prescribing it to their patients.”
Pharma Brand Manager, Sydney
The Solution
The ADG team offered the client a solus eDM as a simple big-bang solution to counter the negative publicity. The client was able to reach a large audience of prescribers with a single send in less than 48-hours. In addition, the solus eDM format provided a large open canvas for the client to creatively present its key selling messages.
$1.50
Per eDM view
11,956
GP views
2,231
Pharmacist views
The eDM played a key role in an omnichannel strategy. Other elements include a field force, display advertising and a powerful content marketing campaign across AusDoc that included both Independent Sponsored Content and Native Promoted Content.
Conclusion
Solus eDMs are a new addition to the AusDoc offering. In a brief period, they have made their mark with 10,000+ GP opens per send and a cost per GP view of less than $2.
The solus eDM in this case study featured an advertorial-style solution. It is noteworthy, however, that engagement has been at similar levels across fully branded and educational-style executions.
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